Our Quality Promise
Quality Promise
Your pet's health deserves the highest standard of quality.
That's why we maintain our own world-class manufacturing facilities in the U.S.A., where we take steps that far exceed what is required of supplements.
Every Nutramax supplement is tested for contaminants, backed by more than 80 quality checks, and guaranteed to meet label claims, so you can purchase with confidence.
Our Quality Process
Our Brands are Backed by Science and Held to the Highest Standard
Our Quality Q & A
Why choose Nutramax supplements over other brands?
Every Nutramax supplement is tested for harmful contaminants, backed by more than 80 quality checks, and guaranteed to meet label claims. Our high-quality standards are one of the many reasons that Nutramax Laboratories Veterinary Sciences is the #1 veterinarian recommended supplement company.
What specifically are these high-quality standards?
Nutramax high-quality standards include manufacturing and quality control processes that far exceed what is required of supplements. We rigorously test and inspect throughout the manufacturing process in our own world-class facilities in the U.S.A. Our supplements are high-quality and guaranteed to meet label claims.
Where do you obtain the raw materials used in your products?
We source raw materials from well-vetted and approved suppliers. We inspect every aspect of the raw material delivery, from the sanitary condition of the delivery truck, the condition of the shipping container, and the accuracy of the enclosed materials before accepting. We also do regular quality inspections on all raw ingredient manufacturing facilities.
How are these raw materials cleared for use in the manufacturing process?
The raw materials undergo analytical chemistry and microbiological testing to confirm their identity and purity. These results are recorded and then verified by our chemists, so that the batch of raw materials can receive the Certificate of Analysis it needs before going into production.
What makes the Nutramax manufacturing process different from others?
The Nutramax manufacturing process begins with a thorough cleaning of the equipment and sanitization of the production space before ingredients are even brought in.
Our Quality Assurance Team verifies that the equipment and production space is clean before every batch, and all operators inside our production space are gowned to help protect our supplements from contamination.
Once the manufacturing process begins, our Quality Assurance Team performs checks for product weight, hardness, and other parameters every 30 minutes. Once production is complete, all finished products are tested before sale to confirm that each batch meets our standard.
What do you mean that finished supplements are “tested” before sale?
All finished Nutramax supplements are sampled then tested in our own, world-class Chemistry and Microbiology labs once again. No Nutramax supplement is released for sale until its identity and purity has been tested and validated after production. When we say we are committed to quality at every step of our manufacturing process, we mean it.
How about packaging? What quality standards exist in this process?
Our packaging lines are cleaned and cleared by our Quality Assurance team. Labels are inspected for accuracy and we check every bottle to ensure correct application and that lot numbers and expiration dates are clearly visible.
Can I speak to someone if I have a specific question about your products or processes?
Absolutely, our Customer Service Team is ready to assist you with any question or issue at 888-886-6442, Monday-Friday from 7AM-7PM EST. Please feel free to reach out to us with any questions.
Our Commitment to Quality
Supporting the health of people and their pets is priority number one. Our quality standard includes rigorous testing and inspection, at every stage of the manufacturing process; we test and approve all incoming materials before they are used in manufacturing and packaging of finished products. Additionally, we take samples of our finished products for analytical and microbiological analysis before they are released for sale.
We are committed to the highest-quality products, manufactured in our state-of-the-art facilities. From the research lab to the packaging line, our processes are steadfast and true; ensuring that each and every supplement we deliver is manufactured to our standard.
We set the bar in the supplement industry: Nutramax Laboratories was born out of a quest for more. More than what is required. More than what exists. We are going above and beyond to produce only the highest quality products for people and their pets. Our facilities adhere to current Good Manufacturing Practices (cGMPs) and a rigorous set of Standard Operating Procedures (SOPs).
