Dear Valued Customer,
We appreciate your continued trust in our industry-leading pet supplements. As the #1 veterinary recommended pet-supplement company, we take great pride in protecting our customers and our brands. We are aware of two concerning trends in the animal-health supplement market. First, Nutramax products are being diverted by unauthorized sellers to uncontrolled outlets. We strongly advise our customers to refrain from purchasing Nutramax products from eBay or other unauthorized e-commerce outlets, as we cannot guarantee authenticity or condition of products sold on these platforms. Regarding Amazon purchases, please only purchase from Amazon if the listing cites “Shipped and Sold by Amazon.”
Our second concern is the increasing number of counterfeit Nutramax products that are being distributed online. We are actively pursuing these unauthorized resellers and counterfeiting criminals and working to eliminate the sale of the counterfeit products. To ensure that you are purchasing from authorized Nutramax sellers, please visit the “where to buy” page on our brand websites. You may also contact our Customer Service Department at 888-886-6442 for assistance, or to purchase directly from Nutramax.
Thank you for choosing Nutramax, and we sincerely value your loyalty. We hope you find this information helpful in making informed and secure purchases. If you have any further inquiries or concerns, please do not hesitate to call our Customer Service Department.
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